Reporting Maintenance Issues:


We have introduced an online system called Fixflo for you to conveniently report repairs through to us. Fixflo includes the following features to help you raise detailed reports online:

  • Report issues 24/7 through any internet connected device

  • Log your issue in your native language

  • Receive instant email confirmation with proof of submission

  • Ability to login and view status updates + communicate with us


The submitted report is sent straight to your property manager, so there is no need to phone through or email, and we will maintain our commitment to resolve any issues at your property quickly and reliably.

To report issues please go to

Ways to Pay:

Pre-Authorized Debit Form
E-Transfer Info

Tenant Info:

Avoid Fines
Renting in London Booklet
What happens when you don't pay your rent
Garbage, Recycling and Yard Materials
Noise and Sound By-law
Residential Tenancies Act Website
Landlord and Tenant Board Website

Other Useful Links:

Western University
City Of London
Fanshawe College
Information London
Rogers Discount for Students

Moving Checklist

Printable Check List
Move in Item List